{"data":{"faqs":[{"_id":"64d9d128280fb43654b351f5","name":"Features","faqs":[{"_id":"64d9d266280fb43654b351fe","title":"Does this app continuously track users?","description":"No, the app does not continuously track your location unless you want to share your location with your friends and loved ones with our very powerful Share Location features., We do also ask users that want to participate in the SAFETY NET to allow the application to ping their location periodically to better determine their proximity to other users. The ONLY other time SAFE4R tracks your location is IF and WHEN you activate your SAFE4R Alert, which is the time you absolutely want to be tracked by your friends and loved ones that you have selected to give that location information to.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d2dd280fb43654b3521c","title":"What if I want to call 911 in another country?","description":"If you are logged into the app from that country and choose that country’s language, the app will call the 911 equivalent of that country when the Call Authorities button is selected during a SAFE4R Alert","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d32af7025af2020cfc2d","title":"If the app is in “Black Out” mode and I have a “TheFour” live in the app with me, will a potential attacker hear my TheFour and thus know something is going on in the app?","description":"No, when the Black Out mode is activated by double tapping the app screen, it auto mutes the TheFour until the screen is double tapped again to deactivate the Black Out mode","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d3e2280fb43654b35258","title":"What is the difference between a Guardian and TheFour?","description":"Both Guardian and TheFour are both Guardians. Users choose their TheFour from their actual list of Guardians. When a user activates their SAFE4R Alert, ALL Guardians get notified and can see the live streaming video, the dynamic address, live chatter, and Phone icon to call authorities. TheFour members that the user has preselected also get a separate alert asking them to “Join” a LIVE CHAT with the user. Whichever of the preselected TheFour members is the first to join, that TheFour will be in a Video IN Video live screen with the user. When the SAFE4R Alert is ended, ALL the TheFour will receive the Wellness Check notification from the app. If any of the TheFour “Confirm” the wellness of the user, then the Alert is over, if however, one of the TheFour is NOT able to Confirm wellness, all 5 of the TheFour will be sent an email with a link to the recorded video and recorded movement of the user that was recorded during the SAFE4R Alert. TheFour also get a Turn-by-Turn mapping feature that they can leverage to get to the user during the SAFE4R Alert.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d40c280fb43654b35267","title":"If a user activates their SAFE4R Alert and then starts running or is pushed into a car, how will their Guardians know the correct address to that user?","description":"When a user activates their SAFE4R Alert the app begins to track their movement. The Guardians will see the address shown on the app continuing to change dynamically and real time as the user is moving. So the Guardian will see the new addresses real time and be able to inform law enforcement of accurate location of user.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d430280fb43654b35276","title":"When should a SAFE4R Alert be activated versus a SAFE4R Lite Alert?","description":"A SAFE4R Alert should be used when a user feels they or their loved one’s lives may be in grave danger. When a SAFE4R Alert is activated almost 20 incredible features automatically ignite. SAFE4R Lite on the other hand should be used when a user feels uncomfortable enough about their current situation that they just want one of their Buddies with them until they feel the situation is better. For example: A young lady is in college working in the library. It starts getting late and she leaves to walk back to her dorm room. She decides she needs someone to be with her while she walks. She would activate the SAFE4R Lite version of the app, which only notifies her up-to five Buddies. Whichever Buddy responds to the Notification first will be able to join her in a Video in Video screen, so they are truly “with” her during her walk back to the dorm. If a situation occurs where she finds herself in a medical or criminal crisis, the Buddies and her have a button in the app that can launch a FULL SAFE4R Alert at any time.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d457280fb43654b35285","title":"Why isn't my Siri voice activation working?","description":"Please make sure that you have not deleted the app on your phone called \"Shortcuts\" If you have deleted that app the voice activation will not work and you will need to go to the app store and re-download that app.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d637f7025af2020cfc9b","title":"Am I able to DM other SAFE4R users?","description":"No, you cannot DM other SAFE4R users.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d659f7025af2020cfcaa","title":"Does SAFE4R work when there is no cell phone reception?","description":"SAFE4R will record all events in a SAFE4R alert even without cell phone reception. However, SAFE4R can only communicate with other users if there is cell phone or a WI-FI connection","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d6ee280fb43654b3532d","title":"What is a Guardian in SAFE4R?","description":"A Guardian is like a Friend on Facebook or a Follower on Instagram. The difference is that a Guardian is enabled to help their fellow SAFE4R users in a time of need by calling 911 immediately or by directly helping if nearby.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d70a280fb43654b3533c","title":"How do I add people to my Guardian list?","description":"You can add people to your Guardian list by simply sending an invite through the application. Those people can be your Guardian by downloading the app and accepting the invitation.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d725280fb43654b3534b","title":"How many Guardians should I add?","description":"You can add as many Guardians as you like. You should invite as many people as you can because when you are in trouble, there is no limit to the number of people you would like to be available to help you.","category":"64d9d128280fb43654b351f5"},{"_id":"64d9d7a4280fb43654b35387","title":"How many “TheFour” can I have in the app?","description":"You can have up to 4 members. You can have as many Guardians as you wish.","category":"64d9d128280fb43654b351f5"}]},{"_id":"64d9d22ef7025af2020cfbf3","name":"General","faqs":[{"_id":"64d9d290f7025af2020cfc0b","title":"Is the application secure?","description":"Yes, the application has numerous security attributes built into it, including encryption. Additionally, the application runs on the AWS network which adds incredible security. The security includes: a. Identity and access management b. Key-based encryption of data c. Virtual private network d. Storage data encryption e. AWS CloudWatch","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d300280fb43654b3522b","title":"How many languages does the app come with?","description":"The app currently is in 20 different languages, but that number will increase as time goes on.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d47ff7025af2020cfc60","title":"What is SAFE4R?","description":"SAFE4R is more than just an application. It is a movement to ensure everyone that would like to keep themselves safe4r mentally, emotionally and physically can do so. It is the most robust social protection application available.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d49f280fb43654b35295","title":"How can SAFE4R protect me?","description":"SAFE4R enables its users to quickly and efficiently alert people who matter that they are having an issue they need help with immediately. It not only alerts friends and family that also have the application, it also alerts everyone that has the SAFE4R application within 1500 feet.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d4e1280fb43654b352b3","title":"Does SAFE4R continuously track me?","description":"No, SAFE4R does not continuously track its users. The only time SAFE4R tracks where you are is when you want them to – when you are in a time of trouble or emergency or if you want to share your location with your friends and loved ones with our very powerful Share Location features.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d562f7025af2020cfc71","title":"Does SAFE4R work Internationally?","description":"Yes, SAFE4R currently is available in 20 countries which are listed on the application.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d59b280fb43654b352d3","title":"How quick is the response to a SAFE4R alert?","description":"The more witnesses a user has and the more SAFE4R users there are in totality increases the odds of having your SAFE4R alert answered quickly.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d5b2f7025af2020cfc83","title":"Do my friends have to install SAFE4R to be a Guardian or The Four?","description":"Yes, your friends have to install the SAFE4R application to be a Guardian or The Four. There are two versions of SAFE4R. First is the “Free” version which is free and enables your friends to be a Guardian or The Four. The other version enables your friends to have their own Guardians and The Four with the full, paid SAFE4R application.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d617280fb43654b35312","title":"Is SAFE4R just a social media application?","description":"SAFE4R is a serious application that enables users to get help when they need it. It is far more than a social media application","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d675f7025af2020cfcb9","title":"Is SAFE4R secure?","description":"Yes, SAFE4R utilizes all of the safety and security protocols of AWS.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d691f7025af2020cfcc8","title":"Does SAFE4R access or share my personal data?","description":"No, SAFE4R does not access or share any of your personal data.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d6baf7025af2020cfcd7","title":"How much mobile data does the app use?","description":"SAFE4R does not use mobile data. The app download itself is the only data used.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d6d1280fb43654b35319","title":"How much battery power does the app use?","description":"SAFE4R does not use any significant battery power on your phone.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d760280fb43654b35369","title":"What is the responsibility when I agree to be someone’s Guardian?","description":"If you agree to be a Guardian, you are committing to answering the call if a person sets off a Safe4r Alert if possible. Once you answer the Safe4r Alert, you have the ability to call 911 if the person set off the Alert is in trouble.","category":"64d9d22ef7025af2020cfbf3"},{"_id":"64d9d786280fb43654b35378","title":"When I do a guardian search, how can I identify a specific individual?","description":"If a person is currently a Safe4r user, you can find that person through the search button. If a person is not a current Safe4r user, you can share the application with your friends by text or email straight from the App.","category":"64d9d22ef7025af2020cfbf3"}]},{"_id":"651ef38ab73970ad03f8b3ea","name":"Pricing","faqs":[{"_id":"64ddeffd0a5260c6f581d561","title":"Does SAFE4R have a trial period?","description":"In some cases we have a trial period set up with strategic partners. However, traditionally, No, there is no trial period for the full SAFE4R PREMIUM PLAN.","category":"651ef38ab73970ad03f8b3ea"}]},{"_id":"65a147f33763288460238c28","name":"SAFE4R Zone","faqs":[{"_id":"65a8703f79833be5acaa87fb","title":"How can my patrons find out about my SAFE4R Zone","description":"After you have created your SAFE4R Zone in your Admin dashboard, there is an Order Window Decal\noption. When you select that option, We will send you custom window decals so that your patrons will\nsee them as they enter your place of business. When they read the information and scan the QR Code\nthat has been customized for you, they will be taken to the App Store or Play Store to get the SAFE4R\napplication. Once they sign up, they will be automatically notified that the professional monitoring\nservice and the selected guardians have been added to their app while at your place of business.","category":"65a147f33763288460238c28"},{"_id":"65a870bc79833be5acaa882a","title":"When my patrons enter my SAFE4R Zone how wil they know it?","description":"Your patrons will automatically get a SAFE4R Zone notification when they enter the Geo Fenced\narea that has been created around your property in your dashboard.","category":"65a147f33763288460238c28"},{"_id":"65a8712379833be5acaa885b","title":"How do we remove our auto guardians from our patrons when they leave our premises?","description":"The application detects when users enter and exit your Geo Fenced area and automatically adds or removes them from your auto guardians.","category":"65a147f33763288460238c28"},{"_id":"65a871ca79833be5acaa8887","title":"What is a SAFE4R Zone?","description":"To best answer this question, imagine that you set an invisible fence all the way around your place of business.  In technology we call that fence a Geo Fence.  That invisible fence line is what sets the proximity of your SAFE4R Zone.","category":"65a147f33763288460238c28"},{"_id":"65ade2d5eaae7ba5bdf34662","title":"Whats the benefit of Joining a SAFE4R Zone versus just having the SAFE4R App and automatically getting connected when entering SAFE4R Zones?","description":"When a user joins a SAFE4R Zone, they get notifications sent by the administrators of\nthat Zone even if they are NOT inside the Geo Fenced area of that location. If they DO\nNOT Follow a SAFE4R Zone, then they will still have all of the protections when you are at\nthat location however they WILL NOT get notifications sent if they are NOT inside of the Geo Fence of the SAFE4R Zone for that location.","category":"65a147f33763288460238c28"},{"_id":"65ade3bdeaae7ba5bdf34674","title":"How can users know that I have a SAFE4R Zone at my location?","description":"Users can access information about your SAFE4R Zone by going to the directory within in the app.  To get there they must go to their Profile screen and select the SAFE4R Zone option to see your business listed there.  It's important to make sure your Profile is robust so that users will be able to see enough to determine if they would like to go to your establishment.","category":"65a147f33763288460238c28"},{"_id":"65ade49479833be5acacff9a","title":"What is a SAFE4R Zone Profile?","description":"This is where each SAFE4R Zone owner can give users more information about their establishment.  You can include a description, photos, videos and your address.  Users will be able to see all of this information and click a button in the app to get turn by turn directions to get to your location.  Users should be more enticed to go to your location that is protected within a SAFE4R Zone versus somewhere that does not have the extra layer or protection.","category":"65a147f33763288460238c28"},{"_id":"65ade56c79833be5acacffaf","title":"Can users easily tell others about my SAFE4R Zone?","description":"When a users enters the SAFE4R Zone menu, there is a Share icon at both the top right corner of the thumbnail as well as when you open the Profile.  When that share icon is selected it will open numerous share options on the users device for them to share with others.","category":"65a147f33763288460238c28"}]}]},"message":"Faq listing by category"}